CareerVision - November 2009

• Managing Different Generations in
  the Workplace

• Career Profile: Dave Fleming, CA
• Etiquette for Excellent Email,
  Part 2
  
• From the Bookshelf: The 100 Best Business Books of All Time
• Featured Jobs

• When is a Resignation Not a Resignation? When the Courts
  Say it’s Not
• Procrastination in Dealing with Performance Problems

• Are we Friends?

This is the first time in history where four different generations – Gens X and Y, Boomers and Veterans – are working side-by-side in the workplace.

Each generation has its own workplace needs and mindset of how work should be completed and how they'd like to be managed, with each generation thinking their way best. How does this impact you in your workplace? If you're in a management position, how do you manage the different generations with these sometimes conflicting opinions?

Marc Belaiche, CA and President of TorontoJobs.ca, will answer the above questions and provide an overview of the characteristics of the four generations, the management styles appropriate for each, and ways to bridge the generation gap in the workplace.

Click here to register for webinar

Career Profile: Dave Fleming, CA
~ Lorie Murdoch

CA Dave Fleming did not intend to become a professor. It was a serendipitous summer job that led to his 25 years – and counting – at George Brown College in Toronto. When the Queen’s University grad passed the UFE in 1982 while working at Thorne Riddell, Chartered Accountants in his hometown of Kingston, Ontario, he didn’t see a teaching career in the cards. “Sometimes you just don’t see things coming,” he says. “I’m fairly structured and organized; I plan and prepare but sometimes things just happen.” The sequence of events that took place in the summer of 1984 sent him back to school for life.

Etiquette for Excellent Email, Part 2
~ Helen Wilkie

First, the salutation. Do you need one? What should it be? How formal or informal should it be?

Since no specific protocol has established itself around this, the best answer is: it depends. Traditionally, in paper correspondence, when you’re writing to someone outside your company you write a letter, which starts with a salutation of Dear Mr. or Dear Ms., or if you know the person better, perhaps Dear Bob. This is a good guideline to carry over to e-mail. If you are writing to a client or other outside party and the relationship is new, start with Dear Ms. and then as you get to know the person you can progress to a first name basis.

After years of reading, evaluating and selling business books, the authors have chosen and reviewed the 100 best business titles of all time – the ones that deliver the biggest payoff for today's busy readers.

The 100 Best Business Books of All Time puts each book in context so that readers can quickly find solutions to the problems they face, such as how best to spend the first 90 days in a new job or how to take their company from good to great.

Featured Jobs

The job postings listed below are a sample of the 100+ postings on CA Source. To search all current CA Source postings, go to Search CA Jobs

1. Director
   Canada Council for the Arts
   Ottawa, Ontario
   Link to Job Posting
    
2. Auditor/Accountant
   Mutual Fund Dealers Association of Canada
   Toronto, Ontario
   Link to Job Posting
    
3. Senior Investment Accountant
   BC Investment Management Corporation
   Victoria, British Columbia
   Link to Job Posting
    

When is a Resignation Not a Resignation? When the Courts Say it’s Not
~ Daniel Wong, LL.B

Consider the following scenario: An employee arrives to work one day and in the first two hours is told that his workload has been dramatically increased because another worker is absent due to a family emergency. He is then told that a special order for the son of the company’s president has been delayed. As a result of making inquiries about the special order, the employee has an argument with a co-worker, and that co-worker complains to the company HR director. The employee finds out that the co-worker complained about the earlier discussion and immediately proceeds to the HR director’s office. The employee throws his company keys onto the HR director’s desk and says “I’m outta here”.

Procrastination in Dealing with Performance Problems
~ Sharon Bar-David

Performance issues are best dealt with in their earlier stages. If they are not, things often get worse. The performance will continue to deteriorate; more severe measures might need to be taken; your own leadership will be questioned by other team members, and; the business and its customers might be adversely impacted.

Are we Friends?

Workers thinking about "friending" their bosses on Facebook may want to reconsider as seven out of ten executives are uncomfortable being friended by the employees they manage (72%) or their bosses (69%), according to a survey of 100 senior executives in Canada.

Comfort level of executives "friended" on Facebook

Source: OfficeTeam
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